I’m a Staff UX Designer with 10 years of experience, focusing on B2B SaaS products.
I love getting into the details of complex systems, setting a vision, and finding a path to simplicity. As a researcher, I thrive when faced with ambiguous challenges that lack a clear solution path.
I have worked on small, scrappy teams and know how to make an impact with limited resources. I use research insights to find opportunities, set a vision, and help the team understand what problems to address and why they’re a priority.
My passion is building team culture and helping to level up the way we work. Teams make better software when everyone is engaged and supporting each other in building a shared vision. I help my teammates understand what customer problems we’re solving so that each team member can bring their perspective to creating a solution.
As an educator, I’ve taught courses in interaction design and UX research at a university design program. Creating learning experiences is a challenging and deeply rewarding design problem that has influenced how I contribute to software teams.
A content authoring tool for online learning, redesigned to support training and administration at scale. I led a team from product research and synthesis through redesign and development of a core product.
When Highspot set out to revamp how licenses are packaged and sold, I worked with a cross-disciplinary team to develop licensing concepts & experiences that met the business's needs while remaining easy for customers to understand and simple to manage at scale.
When customers expressed distrust in our enterprise resource management tool’s data, I conducted research to understand the root cause and proposed work to address the issue. In collaboration with the development team, we iterated on a project history feature that increased confidence in our product while reducing support requests.
Launch Studio is a web application for testing and documenting Bluetooth devices. As the lead UX Designer and Researcher on the project, I drove the product vision from inception to a release-ready product.
If computers could understand their context, how would we choose to communicate with them? I’ve answered this question through a case study in controlling audio content.
A field research and design project exploring how computer vision might help first responders in their duties. Our team created a research plan, Interviewed experts, designed an intervention and tested its viability.
Lesson planning is a design problem, but isn’t treated as one. The Lesson Design Toolkit is a series of workbooks that help early-career college educators navigate the process of creating a lesson by applying design methods to planning problems in education.
A reinvention of the ubiquitous restaurant receipt that helps to split a bill. Saves time and complexity for diners and staff, enhancing the overall experience.