About

I’m a Senior Product Designer with 10 years of experience, focusing on B2B SaaS products.

I thrive in complex, ambiguous problem spaces

I love getting into the details of complex systems, setting a vision, and finding a path to simplicity. As a researcher, I thrive when faced with ambiguous challenges that lack a clear solution path.

I find opportunities and make an impact

I have worked on small, scrappy teams and know how to make an impact with limited resources. I use research insights to find opportunities, set a vision, and help the team understand what problems to address and why they’re a priority.

 

I build teams

My passion is building team culture and helping to level up the way we work. Teams make better software when everyone is engaged and supporting each other in building a shared vision. I help my teammates understand what customer problems we’re solving so that each team member can bring their perspective to creating a solution.

As an educator, I’ve taught courses in interaction design and UX research at a university design program. Creating learning experiences is a challenging and deeply rewarding design problem that has influenced how I contribute to software teams.

Product Design & Research

MedBridge Learning Management System

A content authoring tool for online learning, redesigned to support training and administration at scale. I led a team from product research and synthesis through redesign and development of a core product.

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MedBridge Learning Management System


Enterprise Product Design

Highspot Licensing

When Highspot set out to revamp how licenses are packaged and sold, I worked with a cross-disciplinary team to develop licensing concepts & experiences that met the business's needs while remaining easy for customers to understand and simple to manage at scale.

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Highspot Licensing


Enterprise Product Design & Research

VMware Panorama

When customers expressed distrust in our enterprise resource management tool’s data, I conducted research to understand the root cause and proposed work to address the issue. In collaboration with the development team, we iterated on a project history feature that increased confidence in our product while reducing support requests.

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VMware Panorama


Enterprise Product Design & Research

Bluetooth Launch Studio

Launch Studio is a web application for testing and documenting Bluetooth devices. As the lead UX Designer and Researcher on the project, I drove the product vision from inception to a release-ready product.

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Bluetooth Launch Studio


Interaction Design

Controlling Objects in Mixed Reality

If computers could understand their context, how would we choose to communicate with them? I’ve answered this question through a case study in controlling audio content.

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Controlling Objects in Mixed Reality


User Experience Research

Vital Vision: Computer Vision for First Responders

A field research and design project exploring how computer vision might help first responders in their duties. Our team created a research plan, Interviewed experts, designed an intervention and tested its viability.

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Vital Vision: Computer Vision for First Responders


Master's Thesis

The Lesson Design Toolkit: Design Methods In Education

Lesson planning is a design problem, but isn’t treated as one. The Lesson Design Toolkit is a series of workbooks that help early-career college educators navigate the process of creating a lesson by applying design methods to planning problems in education.

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The Lesson Plan Toolkit


Product Design & Prototyping

Split The Tab

A reinvention of the ubiquitous restaurant receipt that helps to split a bill. Saves time and complexity for diners and staff, enhancing the overall experience.

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Split The Tab